This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from uforiabotanicals.com (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and installed cookies. As you browse, we also collect information about the pages or products you view, referring websites or search terms, and how you interact with the Site. We call this “Device Information.”

We collect Device Information using technologies such as:

• Cookies – Small data files with anonymous identifiers.

• Log files – Records of your visit, including IP address, browser type, ISP, pages visited, and timestamps.

• Web beacons / pixels / tags – Electronic files used to analyze site engagement.

If you make or attempt to make a purchase, we collect personal details including your name, billing and shipping address, payment information (e.g., credit card details), email address, and phone number. We call this “Order Information.”

In this policy, “Personal Information” includes both Device and Order Information.

How do we use your personal information?

We use Order Information to:

• Process and fulfill orders, including payments, shipping, and confirmation emails

• Communicate with you

• Screen for risk or fraud

• Send updates, offers, or other marketing (where allowed)

We use Device Information to:

• Detect and prevent fraud or misuse

• Optimize our Site experience and performance

• Analyze traffic and marketing effectiveness

• Conduct retargeting or interest-based advertising.

Sharing your personal Information

We may share your Personal Information with trusted third-party service providers to help us operate our business—for example, those who assist with order processing, payments, marketing, analytics, and website optimization.

We may also share your information:

• To comply with legal obligations

• To respond to lawful requests from public authorities

• To protect our legal rights or the safety of others

We do not sell your personal information to any third parties.

Behavioural advertising

We may use your information to provide personalized advertising or marketing communications we believe may be relevant to you. You can adjust your ad preferences or opt out through your browser settings or device controls.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

As a Canadian resident, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA). This includes the right to:

• Access any personal information we hold about you

• Request corrections to inaccurate or outdated information

• Withdraw consent to the use of your personal information (subject to legal or contractual limitations)

• Request details about how your information has been used or disclosed

• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated

If you wish to access, correct, or delete your personal information, or make a complaint, please contact us using the details below. We will respond to all requests within a reasonable timeframe.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 19. By using this Site, you confirm that you meet the minimum legal age requirement in your province or territory to view and purchase our products.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at team@uforiabotanicals.com